Selective Call Recording

Has anybody got any experience with configuring VFC so it only records calls when both parties are configured as a recorded user/extension?

Each user will have (at least) 2 extensions: +E.164 number and Directory URI.
Only when the calling party and called party in a call are configured as a recorded extension the call should be recorded.

All extensions could be added as conditions in the "rules.xml" file but with more than 300 extensions to be evaluated this leads to about 100,000 different condition combinations, so not sure how feasible this option still is.




Please sign in to leave a comment.

Didn't find what you were looking for?

New post