need to upgrade verint 11.2 to verba 9.6
Hello, can I upgrade Verint 11.2 to Verba 9.6 directly or I need to upgrade first 11.2 to 15.2 then need to upgrade verba 9.6.
Hello, can I upgrade Verint 11.2 to Verba 9.6 directly or I need to upgrade first 11.2 to 15.2 then need to upgrade verba 9.6.
Comments
Hi Naraindas,
While the two products are similar and there is substantial integration, it is not a direct update. You can find the outline of the migration process in the KB article below:
https://kb.verba.com/display/docs/Migration+from+Verint
Best Regards,
Daniel
Hi Daniel,
My mistake, it is 11.0. So, need to upgrade 11.0 to verba 9.7. So, shall i need to upgrade 11.0 to 11.1 or 11.2.
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