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Upgrading both CUCM from 10.5 and UCCX 10.6 to version 12.5

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Daniel Gouveia de Souza

We have a Verba 9.5 doing network based recording and we are going to upgrade CUCM from v10.5 to v12.5 and UCCX from v10.6 to v12.5 are there any changes needed in Verba? 

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    Daniel Balog

    Hi Daniel,

    There is no difference in configuration for CUCM 10.5 and 12.5, you don't have to edit the Verba configuration.

    Best Regards,

    Daniel Balog
    Support Engineer

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    Keith Baggett

    In almost the same scenario as Daniel - upgrading from CUCM

    System version: 10.5.2.10000-5 and UCCX System version: 10.5.1.11001-49 to version 12.5 for both CUCM and UCCX.  Are any changes required to our Verba Version: 9.1.0.5454?
     
    Thanks,
     
    Keith Baggett
     

     

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