Upgrading both CUCM from 10.5 and UCCX 10.6 to version 12.5

We have a Verba 9.5 doing network based recording and we are going to upgrade CUCM from v10.5 to v12.5 and UCCX from v10.6 to v12.5 are there any changes needed in Verba? 



  • Official comment

    Hi Daniel,

    There is no difference in configuration for CUCM 10.5 and 12.5, you don't have to edit the Verba configuration.

    Best Regards,

    Daniel Balog
    Support Engineer

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  • In almost the same scenario as Daniel - upgrading from CUCM

    System version: and UCCX System version: to version 12.5 for both CUCM and UCCX.  Are any changes required to our Verba Version:
    Keith Baggett


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