Upgrading both CUCM from 10.5 and UCCX 10.6 to version 12.5
We have a Verba 9.5 doing network based recording and we are going to upgrade CUCM from v10.5 to v12.5 and UCCX from v10.6 to v12.5 are there any changes needed in Verba?
We have a Verba 9.5 doing network based recording and we are going to upgrade CUCM from v10.5 to v12.5 and UCCX from v10.6 to v12.5 are there any changes needed in Verba?
Comments
Hi Daniel,
There is no difference in configuration for CUCM 10.5 and 12.5, you don't have to edit the Verba configuration.
Best Regards,
Daniel Balog
Support Engineer
In almost the same scenario as Daniel - upgrading from CUCM
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