Announcement service for conference call
we have announcement service installed on Verba 8.9 system. We see that everytime a user joins the conference, the announcement audio is prompt for the individual user but also for the conference participants that already joined to it. Is that the way the system should work? Customer complaints because this fact annoys users and interrupt meeting everytime a participant joins the meeting. Customer support confirmed this is working as design. Is there any possibility to improve this behavior so the only person hearing tha audio prompt is the one joining the conference room and not also the people that have already joined it?
Thanks in advance