Verba losing connection daily

On a daily basis Verba Sysmom sends out emails saying Alert: Database down then Alert: Database up all within the same minute.

could this be a ODBC driver issue? today the error message also displayed this:


Database connection went down: Could not execute SQL statement.
Statement string:
{call storage_get_legal_hold_actions('')}
ODBC error:
SQLSTATE: 01000, Native Error: 10054, [Microsoft][ODBC SQL Server Driver][DBNETLIB]ConnectionWrite (send()).
SQLSTATE: 08S01, Native Error: 11, [Microsoft][ODBC SQL Server Driver][DBNETLIB]General network error. Check your network documentation.



1 comment
  • We are seeing similar to this type of messages also with Skype filters, capture and recorders. Down quickly followed by up messages.

    Alert: Verba Service Alert

    Source: xxxxxxxxxx

    Path: xxxxxxxxx

    Last modified by: System

    Last modified time: 9/7/2018 12:40:53 PM Alert description: Source: Verba System Monitor Event ID: 11006 Event Category: 4

    User: N/A

    Computer: xxxxxxxxx

    Event Description: Verba Alert - From server: xxxxxxx - Media collector connection up Media collector connection up Alert: Media collector connection up Service: SfB/Lync Filter Computer name: xxxxxxxx Alert id: .111.0.6 Time: 2018.09.07 02:40:48.683 (UTC) Severity: CRITICAL  Description: Lync filter is connected to the Recorder Proxy endpoint after timeout  Alert attributes: Hostname (OID: .200.3): xxxxxxxxx:10201

      More information:  This message was sent from the SfB/Lync Filter at xxxxxxxx.

    No network issues have been detected.

    Environment Hyper-V. Verba Version 8.9.5062.0

    Latest Skype patches (although been happening for some time)

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