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What is the best format for good quality audio recording?

I would like to achieve the best audio quality for our recorded conversation.
Do you have any guideline which is the best codec to choose?

This article was posted by the Verba team based on a customer case.

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  • Official comment

    The best audio quality is provided by the PCM16 audio format. This is an uncompressed format which has a very high storage requirement. 

    The default and recommended format is GSM FR which is optimized for voice calls.

    You can find a details information on supported codec and storage consumption on our Knowledge Base. Please check the Storage requirements article.

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