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Playback calls in Firefox and Chrome?

How can I playback calls in Firefox and Chrome

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    Through the Verba web interface, you are able to playback the calls in Firefox and Chrome also. 

    Verba uses HTML5 <audio> tag for playing back audio in Firefox and Chrome by transcoding the recorded calls into mp3 format. Because Verba doesn't record the calls into mp3 by default, we have to transcode it on-the-fly before the playback. The automatic transcode is done by Verba Media Streamer and Content Server service.

    The following Knowledge Base article guides you how to active and start services like the streamer service: 

    http://kb.verba.com/display/docs/Service+control+and+activation

    Note: In Chrome currently the video playback is not supported. In Firefox the Media Player ActiveX plugin still works. According to the browser support please check the following Knowledge Base article: http://kb.verba.com/display/docs/Web-based+media+player

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