Playback/download multiple call legs as single audio file
I would like to download and playback related conversations as a single entity.
If a call was put on hold the call is segmented into two parts. I would like to get those conversations as a complete conversation.
It would be also useful if the conference calls could be played back as a single call from the beginning to the end.
This article was posted by the Verba team based on a customer case.