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Playback/download multiple call legs as single audio file

 

I would like to download and playback related conversations as a single entity.

If a call was put on hold the call is segmented into two parts. I would like to get those conversations as a complete conversation.

It would be also useful if the conference calls could be played back as a single call from the beginning to the end.

This article was posted by the Verba team based on a customer case.

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  • Official comment

    Our team is working on this idea. We are planning to release a related feature by the end of 2016 in version 8.9.

    Previous Updates:
    We have added this item to our roadmap.

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