Connection Cisco Call Manager with Verba Recording System

The CISCO Call Manager is required to upgrade IOS system to 10.5 and I have connected BB with the Verba Recording System 8.7.4885 version

The cisco provider, I will configure a new server for Call Manager 10.5 with new IP and I need to connect the Verba with the new system when users change.
That should be considered change in Verba to continue operating with the Call Manager.



1 comment
  • Official comment

    Hi Santiago,

    If you change the IP address of the Cisco UCM then you have to do the following:
    1: Log into the Verba Web Interface and go to the Administration->Verba Servers menu.
    2: Select the Recording Server from the list, then go to the Change Configuration Settings tab.
    3: Set the Cisco JTAPI Configuration->Basics->Cisco UCM IP Address(es) setting to the new IP, then click on the save icon.
    4: Execute the changes by clicking on the link in the appearing yellow banner on the top.

    Máté Kiss
    Verba Support

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