IIS shows 404 error when opening the web application

Symptom

You see Internet information Server showing an error when you open the Verba web application in your browser.

Root cause

Most likely Microsoft ISS is installed in your server. IIS collides with the Verba web application when both tries to use the same HTTP/HTTPS port.

Since the Verba installer does not allow installation when ISS is added as a feature in Server Manager, it was probably added back after Verba was installed.

Resolution

Please follow the steps in our knowledbase to remove ISS from your Verba server.
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